Orangetheory Fitness - They make it hard to quit
Money hungry company! Don't do it unless you are willing to pay BIG bucks.
They do not care about you at all. They will push their merchandise BIG time. BUT if something happens to you..they could care less! I had surgery on my knee and put my membership on hold then they started charging me full price after a few months.
I informed them that I was not ready to come back and they said that I would have to literally walk into the studio to sign more paperwork...DESPITE my condition! They could care less about the well being of their members. I am wary of those that love to charge. YUCK never again!!!
Done with this corporation! never again
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Full refund.
Orangetheory Fitness Cons: Cancellation policy is misleading.
Location: 3517 Mt Diablo Blvd, Lafayette, CA 94549, USA
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