Started ORANGE THEORY – WEST PALM BEACH in May-charged May 1.Cancelled May 17.
Received a confirmation email on May 18 that I was cancelled but since I missed the cut off deadline I’d be charged one more one. Not happy about that but OK? They charged my card June 1 for June. That was the ONE MORE TIME.
They charged me again, for yet another time, on July 1 and refusing to give a refund – Manager Ashley Wehnes won’t even return a call. FRAUDSTERS. They take your credit card data and do as they please. Filed fraud charges with my credit card and bank.
DO NOT TRUST THEM. Work-outs nothing special either. REPETITIVE REPETITIVE REPETITIVE. Not good for body structure.
With so many work out places available – you don’t need to spend upwards of $80 per month to be treated so poorly.
RUN – DON’T WALK - AWAY FROM OT – HUGE RIP OFF.THEY HAVE NO UNDERSTANDING OF CUSTOMER SERVICE.
More Review Details
|Value for money|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
What I liked
What I disliked
- That they steal money instead of earn it
- Them stealing my money
- West palm beach fl
- Lack of managerial sauve
- Terrible manager-ashley
- West palm beach location
- Reason of review:
- Overcharged and won't refund
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Orange Theory Fitness Membership
- Review category
- Fitness Centers
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