Started ORANGE THEORY – WEST PALM BEACH in May-charged May 1. Cancelled May 17.
Received a confirmation email on May 18 that I was cancelled but since I missed the cut off deadline I’d be charged one more one. Not happy about that but OK? They charged my card June 1 for June. That was the ONE MORE TIME.
They charged me again, for yet another time, on July 1 and refusing to give a refund – Manager Ashley Wehnes won’t even return a call. FRAUDSTERS. They take your credit card data and do as they please. Filed fraud charges with my credit card and bank.
DO NOT TRUST THEM. Work-outs nothing special either. REPETITIVE REPETITIVE REPETITIVE. Not good for body structure.
With so many work out places available – you don’t need to spend upwards of $80 per month to be treated so poorly.
RUN – DON’T WALK - AWAY FROM OT – HUGE RIP OFF. THEY HAVE NO UNDERSTANDING OF CUSTOMER SERVICE.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of that they steal money instead of earn it and them stealing my money. Please immediately contact the author of this review to discuss "overcharged and won't refund" of orange theory fitness membership and associated monetary loss in the amount of $79. Orangetheory Fitness needs to issue a full refund according to poster's claims.
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