Orangetheory Fitness - OrangeTheory OVERCHARGES RIP OFF - FRAUD

8 of 14 Orangetheory Fitness reviews

Started ORANGE THEORY – WEST PALM BEACH in May-charged May 1.Cancelled May 17.

Received a confirmation email on May 18 that I was cancelled but since I missed the cut off deadline I’d be charged one more one. Not happy about that but OK? They charged my card June 1 for June. That was the ONE MORE TIME.

They charged me again, for yet another time, on July 1 and refusing to give a refund – Manager Ashley Wehnes won’t even return a call. FRAUDSTERS. They take your credit card data and do as they please. Filed fraud charges with my credit card and bank.

DO NOT TRUST THEM. Work-outs nothing special either. REPETITIVE REPETITIVE REPETITIVE. Not good for body structure.

With so many work out places available – you don’t need to spend upwards of $80 per month to be treated so poorly.


This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality
Price Affordability
Value for money
Billing Practices

  • What I liked
      No items
  • What I disliked
    • That they steal money instead of earn it
    • Them stealing my money
    • West palm beach fl
    • Lack of managerial sauve
    • Terrible manager-ashley
    • West palm beach location

Reason of review:
Overcharged and won't refund
Preferred solution:
Full refund
Monetary loss:
Product or service
Orange Theory Fitness Membership
Review category
Fitness Centers
review #876251 by

Author wants to be contacted by the company. Learn more

Had an experience with Orangetheory Fitness? Submit review ›
Helpful? 4 Yes 4 1 No 1
Had the same issue 0 Yes 0
8 of 14 Orangetheory Fitness reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Nov 21, 2016 #1243986

Keep fighting it. No American company is allowed to charges for services not rendered.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Orangetheory Fitness. However, many companies do monitor reviews on our site.

You were reading a complaint about Orangetheory Fitness.
Filing a new complaint about